Published 3rd of June 2013
Shredall and SDS have successfully passed the internationally established standard ISO 9001 re-certification audit.
As an ISO 9001 certified business we have shown we implement quality management system requirements for all areas of our business including,
Shredall and SDS have continual assessment to improve working practices throughout the entire organisation, our certification under ISO 9001 highlights our strong commitment to quality, service and customer excellence.
In an increasingly quality-conscious world, ISO 9001 underlines our commitment to client satisfaction, performance and effectiveness. Our customers can now rest further assured that we will more than meet their expectations.
The successful certification audit is the result of substantial efforts of the entire Shredall and SDS teams in implementing new ways of organising and delivering our work. In addition to ISO 9001 we also already have certification in management of:
- Environment (ISO 14001)
- Health and Safety (OHSAS 18001)
We are also working towards ISO 27001 – this is an Information Security Accreditation which aims to improve our I.T and physical security.
Our auditor, Nigel Turner at the NQA summarised our audit report –
“The company has taken good action to address the findings of the last surveillance visit and has continued to maintain and improve its quality management systems. The management team has been strengthened to enable better coordination of system management in the period since the last visit, to better match the growth of the business.”
He continued “I was impressed with the improvements made to systems such as audit, management review, training and vetting. My visit also included a customer site visit to verify the on-site document shredding process and controls relating to this were very well demonstrated and provide confidence in the working methods employed and protection of customer confidential data.”
Turner concluded “With no nonconformities identified, continued validity of certification to ISO 9001:2008 is confirmed.”
Shredall and SDS has developed and expanded from a one man band to a successful confidential destruction and data storage and scanning company with a team of over 45 people.
“Having ISO 9001 since 2001, we are extremely proud to regain the certification, especially as we have all been working hard for the last 12 months to implement new processes and systems. We were advised by our external auditor, our quality management system is one of the best he has seen for a company of our size – this is something we are all very pleased to hear and I’m very grateful for all the hard work everyone has put in!”
Barry Payne, General Manager.
For more information please call 0800 393 178 and one of our team will be happy to help.
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