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Privacy Notice - Contact Us

This privacy notice tells you about the information we collect from you when you get in contact with us via our website [Contact Us]. In collecting this information, we are acting as a data controller and, by law, we are required to provide you with information about us, about why and how we use your data, and about the rights you have over your data.


Who are we?

We are Shredall (Midlands) Limited t/a Shredall SDS Group, Shredall, SDS and Shredall Scotland. Our Head Office and Registered address is Joy House, Bestwood Business Park, Park Road, Bestwood Village, Nottingham NG6 8TQ. You can contact us by email at dataprotection@shredall.co.uk, telephone on +44 (0)115 9777320 or by post at the above address.

Any enquiries about our use of your personal data should be directed as above. The electronic mailbox is managed by our data protection officer.


What personal data do we collect?

When you contact us online, we ask you for your name, telephone number, email, company and postcode.

We do not ask for credit card information.

We also ask some basic marketing questions, but these are optional.


Why do we collect this information?

We will use your information to process your request and send a response.


What do we do with your information?

Your information is stored in our prospect database which is based in the UK.

With your consent, we may contact you again to:

Follow up your request;

Promote our range of services.

We do not use the information you provide to make any automated decisions that might affect you.


How long do we keep your information for?

Unless you become a customer, we will keep your request information for one year. Your personal information associated with the request will then be removed.


Your rights over your information

By law, you can ask us what information we hold about you, and you can ask us to correct it if it is inaccurate.

You can also ask us to give you a copy of the information and to stop using your information for a period of time if you believe we are not doing so lawfully.

To submit a request by email, post or telephone, please use the contact information provided above.


Your right to complain

If you have a complaint about our use of your information, you can contact the Information Commissioner’s Office via their website at www.ico.org/concerns or write to them at:


Information Commissioner's Office

Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF