Shredall SDS Group are thrilled to announce that we have received the Feefo Platinum Trusted Service Award 2023 for a second year running.
This is achieved by having reached Feefo’s Gold Standard for four consecutive years, with an average rating of over 4.5 out of 5 from our customers.
Since 2014, Feefo has recognised businesses who deliver exceptional experiences, using feedback from real customers.
The Trusted Service Awards are unique as they are based purely on feedback from real customers. This means they are a true reflection of commitment to outstanding customer service.
Charlotte Williams, Marketing Manager commented: “We’re thrilled to receive this award from Feefo. It means a lot because it’s based on feedback from our customers and, ultimately, keeping them happy is what matters the most. The award also recognises just how hard the team have worked under fresh challenges, with both rising inflation and the cost-of-living crisis affecting both consumers and businesses alike. As we enter a new year, we will continue to listen, understand and deliver what our customers want.”
Charlotte continues, "This recognition gives further reassurance to our customers that they can rely on us to look after their confidential documents and know that we go over and beyond in customer experience.”
Congratulating Shredall SDS Group, Tony Wheble, CEO at Feefo, said: “This year has been a difficult one for so many businesses. The Trusted Service Awards have always been about recognising companies that go way beyond the norm in customer service and in turn receive great feedback from delighted customers.
“A particular congratulations to Shredall SDS Group for winning a Platinum Trusted Service Award by providing great customer service consistently over a number of years. I look forward to seeing them continue to achieve next year and beyond.”