Living our values

At Shredall and SDS Document Storage and Scanning, core values aren’t just something we share on our website and display on our wall. They're the principles that guide how we operate across the business. These core values underpin our everyday behaviours and future strategy.

As our company grows and evolves, our beliefs remain unchanged.

See how we live our values

Customer Service

We put our customers at the heart of everything we do, and always have done. We strive to:

  • Build lasting relationships with our clients and partners
  • Offer great value, by adding in the extra touches that make a difference
  • Provide innovative solutions and improve our existing systems
  • Meet all deadlines, arrive on time and respond quickly
  • Communicate openly and consistently, with customers and with each other
  • Always be friendly, approachable and reliable


Security is embedded into our culture and we do everything we can to keep your data safe. You can rely on us to:

  • Make the security of your data our number-one priority
  • Protect data at all times, via our secure facilities, vehicles, vetted staff and IT infrastructure
  • Protect your reputation
  • Reduce data breach incidents


We enjoy our work and are driven by a desire to do the best job we can. We pledge to:

  • Show pride in our brand and heritage
  • Embrace and drive change
  • Build a positive and productive team
  • Take any opportunity to grow and learn
  • Support our communities and environment
  • Have fun!

Family values

We’re proud to be a family business and remain a close-knit team even as we expand and grow. We aim to:

  • Instil family values across the company
  • Respect and support each other
  • Build honest relationships, and maintain an open-door culture
  • Find a balance between work and home life
  • Live well and laugh often


We each have a role to play in the success of the company. We promise to:

  • Take personal accountability for actions and results
  • Involve others in decisions and plans that affect them
  • Keep the promises and commitments we make to others
  • Be personally responsible for each other’s success and wellbeing


We’ve had our share of successes, but never take them for granted. We always look to:

  • Achieve and celebrate good results
  • Help people be the best they can
  • Make our people feel valued and appreciated