The challenge
A leading global hotel chain faced significant challenges in managing their growing volume of documents. Their existing processes were inefficient, time-consuming, and lacked the necessary security measures to protect sensitive customer data.
The chain needed a comprehensive solution to streamline their document management operations across their locations nationwide. They underwent a lengthy procurement process to find the right service partner for them, ultimately deciding that all of their requirements were met by Shredall SDS Group.
The solution
To address these challenges, the hotel chain partnered with Shredall SDS Group to implement a comprehensive document management solution. The solution involved a combination of on-site and off-site services, including scheduled off-site shredding services covering all locations every 4 weeks, and lockable consoles provided to keep all confidential waste locked and secure.
Shredall SDS Group also implemented a document storage solution across all their locations, storing over 10,000 boxes in an efficient manner. To enhance flexibility and accessibility, the hotel chain adopted a convenient scan-on-demand service too.
The result
The implementation of the comprehensive document management solution resulted in significant improvements for the hotel chain and its individual branches. The new solution streamlined operations by saving employee time, enhancing security for stored documents, and reducing soft costs such as travel.
By centralising document storage and utilising secure shredding practices, the hotel chain was able to protect sensitive customer data and reduce the impact of their carbon footprint. Additionally, the scan-on-demand service provided greater flexibility and accessibility, allowing employees to quickly retrieve and work remotely with documents from any location. Overall, the solution enabled the hotel chain to achieve a more efficient, secure, and cost-effective document management process.
An operative from the hotel chain comments:
“Who knew the world of Shredding, Storage and Scanning could be so exciting! Firstly, I’d like to thank everybody we’ve had the pleasure ( and continue to do so) working with at Shredall SDS Group, it’s been a great decision to choose you guys. After many years of putting this project to the back of our minds hoping it would go away, we finally took the plunge and had a complete and utter re-work of our document management process.
Ben and his team literally went through everything with us, finding out exactly what we did need and more importantly what we didn’t. A full process was written and presented to us with timelines etc. It has worked perfectly, on time and on budget. We loved the passion and care everybody we dealt with has. It has genuinely been a pleasure. Thank-you!”
Discover how Shredall SDS Group can improve your document management efficiency by getting in touch with us today.
