The challenge
For this client, fragmented record-keeping across multiple sites and inconsistent storage methods created a time-consuming bottleneck. Valuable office space was occupied by physical files, and manual processes slowed internal communication. Non-standard document types and practices further complicated compliance with GDPR and retention policies.
The solution
To ensure the client tackled this solution head on, Shredall SDS Group was tasked with developing a tailored records management policy and implemented a phased rationalisation plan. Our team audited each site, categorising documents for scanning, secure archiving, or confidential destruction—executed with minimal disruption to daily operations.
Selected through a competitive tender, we demonstrated our ability to deliver a multi-service solution with flexibility, innovation, and value. With experience supporting over 30 housing associations and delivering digital transformation projects, we also identified future opportunities to streamline operations, including mailroom automation and hard drive destruction.
The result
Hundreds of boxes were digitised and integrated into the client’s document management system, enabling instant document access and improving internal workflows.Departments were able to retrieve documents faster and easier, enhancing efficiency and improving service for their own customer base.
Shredall SDS Group’s solution delivered:
-
35%+ reduction in paper handling costs
-
Improved GDPR compliance
-
Significant space savings, enabling office consolidation and reduced overheads
The head of facilities had the following comment on Shredall SDS Group’s service:
“Shredall SDS Group delivered exactly what we needed—seamless digitisation, improved compliance, and a huge boost in efficiency. Their team was knowledgeable, flexible, and easy to work with from day one. We’ve not only freed up valuable office space but also transformed how we manage and access information across the organisation."
Discover how Shredall SDS Group can improve your document management efficiency by getting in touch with us today.
